FAQ Chatbots for Business Websites
The chatbot helps visitors find common answers quickly. When the question needs a person, the experience should make that clear rather than inventing an answer.
Understand the task
We look at the questions, admin or follow-up work your team repeats most often.
Build around your information
The system uses your approved business details and follows the process we agree with you.
Test before launch
We test the useful cases, the awkward questions and the points where a human should take over.