Skip to main content
Back to Prompts
Work & CommunicationDifficult Conversations

Prepare Talking Points for a Difficult Workplace Conversation

Copy the prompt as it is, or change the details to fit what you are working on.

Ready to use

Prompt

Help me prepare talking points for a difficult workplace conversation. Context: - Who I need to speak with: [ROLE / RELATIONSHIP] - What has happened: [FACTS] - What outcome I want from the conversation: [OUTCOME] - What I want to avoid: [OPTIONAL] First separate: - facts I can state confidently; - my interpretation or concern; - assumptions I should not present as facts. Then create talking points in this order: 1. A clear, neutral opening. 2. The specific issue or behaviour I need to discuss. 3. Why it matters or what impact it is having. 4. Questions I should ask rather than assume. 5. What change, decision or agreement I am seeking. 6. A constructive way to close and confirm next steps. Keep the points concise enough to use in a real conversation. Do not write a long script for me to memorise. Avoid manipulative language, threats or diagnosing the other person's motives. If the situation appears to involve serious HR, safety, discrimination or legal concerns, keep the preparation general and suggest using the appropriate workplace process rather than presenting legal advice. Situation: [PASTE DETAILS]